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Experience the exceptional beauty and unparalleled craftsmanship of our windows and doors.

INSPIRATION

PELLA CARE INSPECTION

A Free Service to Ensure Your Windows & Doors Perform Their Best

Our experts thoroughly inspect your windows and doors for performance, energy efficiency, and potential issues.

Receive professional advice on maintenance, repairs, or upgrades to improve comfort and functionality.

Get insights into solutions that fit your needs with no pressure to commit.

Ensure your home stays beautiful, secure, and energy-efficient with Pella’s trusted expertise.

Homeowners rate Pella as the leading window brand in Dallas-Ft. Worth.*

Marlene T

“We got our windows done about a month and a half ago and we love them! The process was so informative, we love the samples that Pam W. showed us during our consultation…”

Janet R

“We had Pella Windows & Doors of Grapevine replace all of our builder grade aluminum windows and they did a fantastic job! We did our due diligence before selecting the window manufacturer and installer. Pella was not the lowest bid, but they were by far the most professional contractor we spoke with…”

Tony E

“There is a reason why this makes the third time we have used Pella to replace our exterior doors … quality, workmanship, and professionalism of the install team…”

FAQ'S

What is a Pella Care Inspection

The Pella Care Inspection is a free, no-obligation assessment designed to evaluate the condition of your windows and doors. Our experts will inspect for signs of damage, drafts, poor operation, and energy inefficiencies. We’ll provide a detailed report with recommendations, helping you understand potential issues before they become costly problems. Whether you’re considering replacement or just want peace of mind, the Pella Care Inspection ensures your home remains comfortable, secure, and energy-efficient.

How long does the Appointment Take

Approximately 60-90 minutes.

Why do I need an appointment to get pricing?

Since we manufacture our own windows, we must measure your windows and inspect the current conditions of your wall/framing so there are no unexpected charges later. As a rule, we cannot just email pricing without inspecting and measuring your windows. After the inspection, we will sit down with you to discuss what you want, show you the actual window along with all of your options, how it is installed, and give you a price that we can guarantee for a full year.

Who needs to attend the appointment?

We typically ask all homeowners to be present so that we can explain how the changes impact the house, and the options available, answer any questions, and give you an accurate estimate based on your selections. As a custom window manufacturer, we have many options available, and specific selections in product and style can impact pricing.

Is the estimate free?

Yes, our Pella Care Inspection is free, but we do request your attention to build your project so that we can provide you a quote based off of your selections.

What are your prices? What is the average price of a window/door?

As a custom window/door company, we have many options available. We offer energy-efficient windows in a variety of styles, colors, and grid patterns. Specific selections in product and style can affect pricing. The size of the window, number of windows to be replaced, material, type of window, degree of difficulty, and its customizations all play into the price of the window. Part of the free Pella Care Inspection is to take precise measurements , identify any installation challenges, and ensure you receive an exact quote with no surprises.

What financing options do you have available?

Many finance options are available, from short-term 0% plans to long-term, low-interest plans. If you would like to get preapproved for financing, please call us at 682-205-2662 and we can assist you with a pre-approval.

Do you do window repairs?

We only repair products that we manufacture if it is covered under our warranty. If you are looking for service, please complete the form online at https://www.pella.com/support/ and we will resolve your issues!

Do you service mobile homes?

No, we do not. Typically the wall structure of a mobile home is not strong enough to support our window frames.

Do you do window tinting?

We do not provide window tinting services.

What is the warranty?

Pella of DFW warrants our product for as long as you own your home. If you experience a problem with any aspect of your window or door, you simply have to complete a request for warranty repair. For more details on the warranty of each product, visit https://www.pella.com/support/warranties/

What is the Pella Care Guarantee?

The Pella Care Guarantee is available exclusively for replacement customers who purchase and install Pella products through our branch. The Pella Care Guarantee is not available through other retail stores, Pella Certified Contractors, Pella Select Contractors, or Independent Contractors. The Pella Care Guarantee is:

Pella Installation Limited Warranty and Service: With the exception of Storm Doors, Pella of DFW warrants that all installation work performed as a part of a Covered Installation will be free of Installation Defects for a period of two (2) years from the date of substantial completion of the original installation. An “Installation Defect” is an error that significantly impairs the proper operation of a Pella product. If Seller is given Prompt Notice (as defined below) of an Installation Defect within two (2) years from the date of substantial completion of the original installation, Seller shall, at its sole option: 1) furnish labor to repair any such Installation Defect (and provide replacement materials if Seller determines such materials are necessary to make the repairs) or 2) refund the original purchase price of the defective unit(s) including the price of installation.
Limited Lifetime Warranty on your product: Limited lifetime warranty coverage, in warranties that include this coverage, applies to the original purchaser of Pella products in an owner-occupied single-family residence.

What is the process after the agreement paperwork is complete?

After you’ve signed your contract, an appointment will be scheduled for our Order Verification Team to come and take a detailed measurement of your windows/doors and make sure everything is correct and in order. Once that is complete, our installation department will double-check the details of your order, then relay that information to our factory. We will coordinate and submit permit applications on your behalf. Once your order is complete, we will schedule your installation. Typically installation is scheduled anywhere between 6-12 weeks from the date of your order. Your installation will usually last 1-2 days, but could be longer based on the scope of work. After the installation is complete, you will get to enjoy your new, beautiful, energy-efficient windows or doors!

What types of windows/doors do you sell?

We have 8 different product types, designed to fit in your home and budget. Pella’s windows are manufactured in Vinyl, Fiberglass, Aluminum-clad Wood, and Wood. We offer Awning, casement, double-hung, single-hung, angle-top, mitered corner, sliding, fixed frame, monumental hung, specialty, and Bay and Bow windows.

Do you make aluminum windows?

We do not manufacture aluminum windows. Aluminum conducts more heat than vinyl, fiberglass, or wood, allowing more heat to enter your home from the Texas heat. Aluminum windows are also susceptible to corrosion and condensation.

Can we buy the windows and install them ourselves?

To qualify for our lifetime guarantee, any windows and doors purchased from Pella of DFW must be installed by our certified installation team. Since we cannot warranty products that we don’t install, we do not allow customers to purchase windows and install them themselves.